Privacy Policy

Last updated: February 2026

Elite Crete Ltd operates the website https://elitecrete.co.uk and is the data controller responsible for your personal data. Our registered address is Unit 6 Bredbury Court, Ashton Road, Bredbury, Stockport, SK6 2QB and you can contact us at sales@elitecrete.co.uk. We are committed to protecting your privacy and handling your personal data in accordance with UK data protection law, including the UK GDPR and Data Protection Act 2018.

We may collect personal information when you contact us, request a quote, place an order, create an account, subscribe to emails, leave comments or use our website. This information can include your name, email address, telephone number, account details, project information, IP address and website usage data.

We use this information to respond to enquiries, provide quotes and services, manage customer accounts, process orders, send service updates and, where you have agreed, send marketing communications. We may also use data to improve our website, prevent fraud and maintain security.

Our lawful bases for processing include performing a contract with you, complying with legal obligations, pursuing legitimate business interests such as responding to enquiries and improving services, and consent for marketing communications. You can withdraw marketing consent at any time by using the unsubscribe link in emails or contacting us directly.

If you create an account on our website, we store the information you provide so that you can log in and manage your details. We retain customer and order records for accounting and legal purposes. Enquiry information is usually kept for up to twelve months unless it becomes part of a customer record. Marketing data is retained until you unsubscribe.

We use cookies and similar technologies to ensure the website functions properly, remember preferences and understand how visitors use the site. We also use Google Analytics to analyse website traffic. Google may process information such as your IP address and browsing activity. We use Mailchimp to send marketing emails. These providers may process data outside the UK, but appropriate safeguards are in place.

We may share data with trusted service providers such as website hosting companies, email and analytics providers and IT support where necessary to operate our business. We do not sell personal data to third parties.

You have the right to access the personal data we hold about you, request correction of inaccurate information, request deletion of your data, restrict processing, object to processing and request data portability where applicable. To exercise these rights, please contact us using the details above.

We take appropriate technical and organisational measures to protect your data, including secure hosting, encrypted connections and restricted access to personal information.

If you have concerns about how we handle your data, you have the right to complain to the Information Commissioner’s Office in the UK via ico.org.uk.

We may update this policy from time to time. Any updates will be posted on this page.